Authenticated access
Canivox uses authenticated user accounts for protected business and client workspaces. Public marketing pages are kept separate from authenticated product routes.
Trust & Security
Canivox is built to support real business operations—clients, dogs, schedules, training history, care records, billing context, and team responsibilities. Here’s how we approach access, privacy, permissions, payments, and responsible AI use.
Canivox uses authenticated user accounts for protected business and client workspaces. Public marketing pages are kept separate from authenticated product routes.
Owner, trainer, office, kennel-staff, client, and platform responsibilities are separated so each person can access the work appropriate to their role.
Operational records are scoped to the business that owns them, with tenant-aware access applied to staff assignments, client records, and day-to-day workflows.
Canivox connects billing and payment workflows while keeping payment-provider responsibilities separate from ordinary training and client records.
AI is used to assist with drafting, planning, review, and writing support. Trainers remain responsible for reviewing and using the final output.
Privacy, access control, and responsible data handling are considered throughout the product experience, from staff permissions to client-facing workflows.
What you can expect
Permissions, readiness checks, client privacy, team access, and data ownership are built into the way Canivox supports day-to-day work.
A kennel staff member does not need the same management surface as an owner, and a client should only see the information intended for their experience.
Readiness, care, medication, incidents, housing, and other safety-relevant context can stay connected to the work where teams need it.
Our public privacy and data-privacy resources explain how to contact Canivox about account, privacy, and data-related requests.
Privacy, data-privacy, and terms pages remain available from the public site so buyers can review the formal policies alongside this plain-English overview.