CanivoxOS
Canivox Help Center

Find the next step—or reach a person when the answer needs context.

The current Help Center is focused on the verified Training and Board & Train workflows, plus the connected records and business tools that support them.

Start with the work

Today — what needs attention now?
Training — what is the dog’s next action?
Board & Train — what is due for this stay?
Client 360 — what relationship context do I need?
Dog 360 — what training or safety context matters?

Today & Calendar

Run the training workday, review what is next, and open the client, dog, session, or follow-up that needs attention.

  1. 1Start in Today to see what needs attention now.
  2. 2Open Calendar for the full schedule and training context.
  3. 3Use actionable rows and cards to open the exact client, dog, session, or follow-up that needs work.

Client 360 & Dog 360

Use connected client and dog records for history, readiness, behavior, billing, documents, communication, and training context.

  1. 1Open Client 360 when you need the full relationship context.
  2. 2Open Dog 360 when you need training history, safety, behavior, or program context.
  3. 3Launch day-to-day Training or Board & Train work from the appropriate workspace instead of duplicating records.

Training

Move from evaluation to program, session, report, homework, progress, and follow-up without losing context.

  1. 1Open Training to see active dogs and workload.
  2. 2Open the dog or scheduled session that needs work.
  3. 3Use available AI-assisted report, next-session, and progress-review actions, then review before saving or sharing.

Board & Train

Run applications, enrollment, readiness, active stays, training, care context, graduation, handoff, and aftercare.

  1. 1Open Board & Train and choose the operational workspace you need.
  2. 2Use the stay, training, readiness, and graduation workflows for day-of operations.
  3. 3Keep business settings aligned with how your program actually runs.

Inbox & Client Communication

Prioritize unread conversations, follow-ups, reports to send, and client responses with the training relationship in context.

  1. 1Open Inbox to see conversations and follow-up workload.
  2. 2Open the conversation and jump to Client 360 or Dog 360 when you need full context.
  3. 3Keep communication connected to the client and training relationship whenever possible.

Invoices & Payments

Review outstanding receivables, overdue items, packages, and payment follow-up without losing client context.

  1. 1Open Invoices from Business.
  2. 2Use receivable and unbilled-work queues to identify what needs action.
  3. 3Open the relevant client or invoice before creating, sending, or following up on billing.

Settings

Configure business identity, calendar, communications, billing, contracts, vaccines, privacy, and training-business preferences.

  1. 1Open Settings from Business.
  2. 2Use configuration navigation to jump to the area you need instead of scrolling blindly.
  3. 3Use live Training and Board & Train pages for day-to-day work; Settings should define how those workflows behave.

AI-Assisted Training

Use verified Training AI for drafts and structured thinking while keeping the trainer responsible for the final decision.

  1. 1Generate an available report, plan, summary, or review from the relevant Training context.
  2. 2Review and edit the result for your methodology, client, dog, business, and voice.
  3. 3Only save or share content after trainer review.

Human support

Some questions are really workflow questions.

If a guide cannot answer how Canivox should fit the way your training business operates, that is a conversation—not another search result. Onboarding and support are designed to help with that context.

Want to learn the system before you need support?

The Education Room and product resources are built to help owners and teams understand the operating approach, not just troubleshoot after something goes wrong.