Canivox Help Center

Help that follows the same workflow as the software.

Start with the part of Canivox you are working in. Each guide is organized around the actual next action—not an outdated menu map.

Start here

Today — what needs attention now?
Training — what is the dog’s next action?
Board & Train — what is due for this stay?
Client 360 / Dog 360 — what context do I need?

Today & Calendar

Run the workday, review Now & Next, manage appointments, waitlist work, and Board & Train arrivals or departures.

  1. 1Start in Today to see what needs attention now.
  2. 2Open Calendar for the full schedule, appointment requests, and waitlist context.
  3. 3Use the actionable rows and cards to open the exact client, dog, session, or stay that needs work.

Clients & Dogs

Use Client 360 and Dog 360 as the shared record across Training, Board & Train, billing, communication, health, and history.

  1. 1Open Clients or Dogs from the primary sidebar.
  2. 2Open the 360 record to review readiness, active services, safety, health, billing, and history.
  3. 3Launch Training or Board & Train work from the service workspace instead of creating duplicate records.

Training

Move from evaluation to program, session, report, homework, progress, and follow-up without losing context.

  1. 1Open Training from the sidebar to see active dogs and workload.
  2. 2Open the dog or scheduled session that needs work.
  3. 3Use AI-assisted report, next-session, and progress-review actions where they are offered, then review before saving or sharing.

Board & Train

Run applications, enrollment, readiness, stays, housing, care, medications, incidents, graduation, and aftercare.

  1. 1Open Board & Train and choose the exact operational workspace you need.
  2. 2Use Check-In/Out, Housing, Care & Health, Medications, or Incidents for day-of operations.
  3. 3Keep Facility-Based, Home-Based, or Hybrid business settings aligned with how your program actually runs.

Inbox & Client Communication

Prioritize unread conversations, follow-ups, reports to send, and client responses from one operating context.

  1. 1Open Inbox to see Needs Response and unread workload.
  2. 2Open the conversation and jump to Client 360 when you need full context.
  3. 3Keep service communication connected to the client and dog record whenever possible.

Invoices & Payments

Review outstanding receivables, overdue items, unbilled sessions, and payment follow-up without leaving the operating workflow.

  1. 1Open Invoices from Business.
  2. 2Use the AR and unbilled-session queues to identify what needs action.
  3. 3Open the exact session or invoice before creating, sending, or following up on billing.

Settings

Configure business identity, calendar, communications, billing, contracts, vaccines, Board & Train operations, privacy, and more.

  1. 1Open Settings from Business.
  2. 2Use the configuration navigation to jump to the area you need instead of scrolling blindly.
  3. 3Use live operational pages for day-to-day work; Settings should define how those workflows behave.

AI-Assisted Training

Use AI for drafts and structured thinking while keeping the trainer responsible for the final decision.

  1. 1Generate a report, next-session plan, or progress review from the relevant Training context.
  2. 2Review and edit the result for your methodology, dog, client, and voice.
  3. 3Only save or share content after professional review.

Need a walkthrough instead?

Book a focused demo and we can walk through the exact Training or Board & Train workflow you want to see.